Landlord NOT on Simple Lets - Page 1 of 4 - Borough of Broxbourne Council Citizen Space

SIMPLE LETS SATISFACTION SURVEY FOR LANDLORDS

Help Broxbourne Council improve the Simple Lets Scheme by completing the survey below.

We would love to know the challenges you face when letting your property, your views and experiences on the Simple Lets Scheme, and the recommendations you may have to help improve the scheme and make it work well for you.

This survey is likely to take 5 to 10 minutes to complete. Thank you for your time.

1. How long have you been a Landlord for?

(Required) Less than a year More than a year but less than two years More than two years but less than five years More than five years but less than ten years More than 10 years

2. How many homes do you own and let out?

(Required) One Between two and four Between five and ten More than ten (Please specifiy)

Please specify here

3. How do you find prospective tenants? Please select all that apply.

(Required) Through a letting agency Through family or friends Through online advertisements Through advertisement in the local paper From other Boroughs Other (Please specify below)

Please specify here

4. How hard is the process of finding a prospective tenant?

(Required) Extremely hard Hard Neutral Easy Extremely Easy

5. How hard do you currently find it to be a Landlord?

Extremely Hard Hard Neutral Easy Extremely Easy

6. What are some of the challenges you are currently facing as a landlord?

(Required) High interest rates Keeping up with changing legislation Late rent payments / Rent arrears Higher payments due to changes to mortgage tax relief Property management (repairs and maintenance) Achieving required EPC rating Finding tenants Other (Please specifiy)

Please specify here

7. Please rank the following expectations you have from a tenant, with 1 being the most important and 5 being the least important.

Pay rent on time

Communicate maintenance issues quickly and clearly

Stick to the terms of tenancy agreement

To have a guarantor

Look after the property and keep it clean

8. Have you heard about the Simple Lets Scheme before?

Yes No (Go to question 10)

9. If yes, what are the reasons why you have decided to not take part in the Simple Lets Scheme?

10. Would you like to find out more about the Simple Lets Scheme?

Yes No (Go to question 13) Not sure yet (Go to question 12)

11. If yes, please fill out the below form and we will contact you.

Name

Email address

Contact number

12. What possible changes can be made to the Simple Lets Scheme for you to take part in the scheme? Please tick all that apply.

An incentive scheme Guaranteed rent Direct rent payment to landlord Full property management Property inspections Landlord insurance Other (Please specify)

Please specify here

13. Do you let properties through any schemes provided by other Councils?

Yes No (Go to question 15) I do not want to disclose this information (Go to question 15)

14. If yes, which Council is this and how does their scheme compare with the Simple Lets Scheme?

15. Have you ever attended the Broxbourne Landlords Forum?

Yes No (Go to question 18)

16. What do you like about the Broxbourne Landlords Forum? Please tick all that apply

(Required) Information provided about the changes to welfare benefits Information about legislation affecting landlords Meeting other landlords Presentations by landlords' associations Ability to engage with Council officers Other (Please specify)

Please specify here

17. How can the Broxbourne Landlords Forum be improved?

Held more frequently Held online More presentations from guest speakers Landlord forum held during the day Other (Please specify)

Please specify here

18. If you wish to receive invitations to the Broxbourne Landlords Forum, please provide your contact details below:

Name

Contact number

Email address